Customer Service

Hi, welcome to Starbucks. What can we do for you?

Conduit Street

We love hearing from our customers, all questions, comments and feedback are always welcome. They help us to ensure that every Starbucks experience you have is the best it can be. We're on Facebook too, so please feel free to leave your comments on our Facebook page.


You can call us on +41 44 947 18 18

Customer Care

You can call us on +41 44 947 18 18. Alternatively, you can send us an email to, and we’ll do our best to reply as quickly as possible.

If you would like to contact us by post, please direct your questions and comments to: Customer Care, Starbucks Coffee Switzerland AG, Marketing Services, Industriestrasse 27, CH-8604 Volketswil

Working for Starbucks

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Media Enquiries 

Starbucks Coffee Switzerland / Public Relations 

c/o Brand Affairs
Dufourstrasse 183
CH-8008 Zürich
Reto Zangerl
phone: +41 (0)44 254 80 00
fax: +41 (0)44 254 80 09

Customer Service